Refund Policy
We want to ensure that you are completely satisfied with our services at UKCertificates. Please review our refund policy below for details on how we handle refunds.
Full Refund
If you have made a payment for our services but have not used them at all, you are eligible for a full refund. No justification is required in this case.
Partial Refund
If you have used our services, the refund amount will be calculated based on the following criteria:
- For each certificate printed, £3 will be deducted from the final refund amount.
- For each shipment made, additional charges will be deducted based on the postage method selected:
- £1.55 for 2nd class post.
- £3 for 1st class post.
- £4 for tracked post.
Contact Us for Refund Requests
If you wish to request a refund, please contact us through one of the following methods:
Email: [email protected]
Phone: +44 7449 503618
We will be happy to assist you with your refund request and any related inquiries.